Privacy & Policy

TERA YATIRIM MENKUL DEĞERLER A.Ş. WEBSITE PRIVACY AND PERSONAL DATA PROTECTION POLICY


TERA Yatırım Menkul Değerler A.Ş. (hereinafter referred to as “TERA”) is committed to protecting the privacy of visitors to its website. Accordingly, this Privacy Policy outlines the types of information collected by TERA when you use our website ("Site"), how such information is used and safeguarded, and how you may verify its accuracy or request its deletion by contacting TERA. TERA takes all necessary measures to ensure that the processing and use of such information comply with applicable data protection regulations.
To provide better services to its customers, TERA may request certain personal information (such as name, email address, telephone number, etc.). The collection and processing of personally identifiable data occur only with the individual’s explicit consent or voluntary submission. By providing your data or granting explicit consent, you are deemed to have accepted the following terms.
When you visit our Site, certain technical information may be automatically stored on our servers for system administration, statistical tracking, and backup purposes. This data may include:

• Your internet service provider’s name,
• Your IP address (in some cases),
• Browser version,
• Operating system of the device used to access the Site,
• The referring website,
• Pages visited within our Site, and
• Search terms used to find our Site.

This information is used solely for internal purposes, such as promotional campaigns, customer segmentation for tailored offers, and preventing unsolicited emails. No personal data is utilized unless anonymized. TERA does not share, sell, or use such data for commercial purposes without the user’s explicit knowledge or instruction. If data is transferred to an external service provider, TERA ensures that all technical and organizational measures comply with applicable legal regulations to safeguard data security.
In addition to personal data collected through email addresses and registration forms, TERA may analyze visitor behavior and preferences on the Site. These aggregated statistics, which do not include personal information, may be shared with group companies and business partners to enhance and personalize the user experience.
TERA may disclose your personal data to third parties only under the following circumstances and within legal limits:

• Upon written request from competent legal authorities,
• To protect TERA’s rights and property,
• As stipulated in the Customer Agreement.

All customer-entered data is accessible only to TERA and may not be accessed or modified by others.
While TERA prioritizes user privacy, absolute security on the internet cannot be guaranteed. The Site respects your privacy and treats all provided information as confidential. TERA is not liable for harm caused by third-party actions (lawful or unlawful). By using this Site, you confirm that you have read, understood, and accepted this Privacy Policy. If you disagree, refrain from submitting any forms. Continued use constitutes acceptance.
Despite precautions, TERA cannot guarantee that personal data will never be unlawfully accessed or that its online services are entirely risk-free. You acknowledge and assume all associated risks. Additionally, TERA does not control general or third-party communication networks and cannot guarantee the security of data transmitted through them.

This Site may contain links to external websites not operated by TERA. These sites may have differing privacy policies. TERA is not responsible for third-party data collection, use, or disclosure, nor for any resulting damages. External links do not imply endorsement, and users assume all risks.
Clicking an external link means leaving TERA’s domain, and TERA is not liable for subsequent activities. TERA is not responsible for any direct/indirect losses due to Site malfunctions, interruptions, delays, viruses, or electrical failures. Similarly, TERA bears no responsibility for unauthorized links to its website.
All content, design, and organization of materials on the Site are TERA’s property. Copyrights, trademarks, patents, and intellectual/industrial property rights belong to TERA. No part of the Site may be used or linked without TERA’s prior written permission.
When you visit our Site, cookies or similar files may be stored on your device to tailor content and ads to your interests. You can block cookies or set alerts via your browser settings.
TERA reserves the right to amend this policy at any time. By using the Site, you agree to the current version, including updates. All submitted data will be governed by the revised policy.

Rights of the Data Subject
You may contact TERA at any time to exercise your rights regarding your personal data. You can:

1. Inquire whether your personal data has been processed and request related details.
2. Learn the processing purpose and whether data was used accordingly.
3. Obtain information about third parties (domestic/foreign) with whom your data was shared lawfully.
4. Request correction of incomplete or inaccurate data.
5. Request deletion/destruction of data under Article 7 of the Law.
6. Ask that corrections/deletions be communicated to third parties who received your data.
7. Object to automated processing outcomes that harm you.
8. Seek compensation for damages due to unlawful processing.

If your request incurs additional costs, you may be charged per the Communiqué on Application Procedures to Data Controllers (Personal Data Protection Authority). Written responses are free for the first 10 pages; each additional page costs 1 TL. Responses on CDs/flash drives incur media costs. Requests are addressed within 30 days, depending on complexity.

To exercise your rights, submit a written request in Turkish to TERA. For details, visit TERA’s official website.